Contact Glam Deal Store

If you have a question about a product, an existing order, shipping, tracking, a return or a refund, please contact us using the details below. A real person answers every message.

Customer Support

Email: support@glamdealstore.com

Phone: +1 346-351-6432

Support hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time

Response time: We aim to reply to every enquiry within 1 to 2 business days. Messages received on a weekend or a public holiday are answered on the next business day.

Business Details

Store name: Glam Deal Store
Operated by: DEKOTA HOPPE LLC
California entity number: 202354816926
Registered business address:
500 Pidgeon St
San Diego, CA 92114
United States

This is our registered business address for correspondence. It is not a warehouse, a walk-in store, a collection point or a returns address. Orders are shipped through our fulfilment partners, and delivery within the United States normally takes 6 to 10 business days from the day you order. Please do not send a return here before it has been authorised — email support@glamdealstore.com first and we will confirm the correct return address.

When Contacting Us About an Order

To help us answer you on the first reply, please include:

• Your order number (it starts with # and is in your order confirmation email)
• The email address used when placing the order
• Your full name
• A short description of the issue, and photos if the item arrived damaged or incorrect

Returns and Refunds

Eligible items can be returned within 30 calendar days of delivery. Email us first so we can authorise the return and send you the correct instructions. Full terms are in our Return & Refund Policy.

Order Tracking

Once your order is dispatched, we email you a shipping confirmation with the tracking number and carrier. Tracking can take 24 to 72 hours after dispatch to show its first update. If tracking has not moved for five business days, email us and we will chase the carrier for you.