Shipping policy
Shipping Policy
Last Updated: September 21, 2026
At Glam Deal Store we aim to give clear, honest shipping information so you know exactly what to expect before you place an order. This website is operated by DEKOTA HOPPE LLC.
Where We Ship
We ship within the United States only, including all 50 states. We do not ship internationally, so no customs duties or import charges apply to any order.
Where We Ship From
Orders are shipped through our fulfilment partners. We are an independent reseller and not the manufacturer, and the products themselves are manufactured overseas. Each product page lists the country of manufacture in its specifications so you can see it before you order.
Whatever route your parcel takes, the delivery estimates below are the ones we stand behind, and responsibility for your order stays with DEKOTA HOPPE LLC from the moment you pay until the return window closes. If an order arrives late, arrives damaged, arrives incorrect or does not arrive at all, you deal with us, not with a supplier.
Shipping Cost
Standard shipping is free on every United States order. There is no minimum spend and no order-value threshold. Standard shipping shows as $0.00 at checkout on every order.
Express shipping is available for $15.00 if you need your order sooner. You choose between Standard and Express at checkout, and the cost is shown before you pay.
There are no handling fees, service fees or other shipping surcharges. Sales tax, where it applies to your delivery address, is calculated and shown separately at checkout.
Order Processing
Orders are prepared and dispatched within 1 to 2 business days after payment has been confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays. An order placed on a weekend or a holiday begins processing on the next business day.
Estimated Delivery Time
Standard shipping: 5 to 8 business days after dispatch, giving an estimated total of 6 to 10 business days from the day you order.
Express shipping: 2 to 3 business days after dispatch, giving an estimated total of 3 to 5 business days from the day you order.
These are estimates, not guarantees. Delays can happen because of carrier operations, severe weather, public holidays, address problems or other circumstances outside our reasonable control. If your order passes its estimated window, contact us and we will chase the carrier on your behalf.
Order Tracking
Once your order has been dispatched, we email the tracking number and carrier to the address you used at checkout.
Tracking can take 24 to 72 hours after dispatch to show its first carrier scan. If your tracking has not updated for five business days, email us with your order number and we will look into it.
Incorrect or Incomplete Shipping Address
You are responsible for entering a complete and accurate shipping address at checkout. If you spot a mistake, email support@glamdealstore.com immediately.
We will make every reasonable effort to correct the address before fulfilment begins. Once an order has entered fulfilment or been dispatched, we can no longer change the address, although the carrier may offer you a redelivery option directly.
Delayed Packages
If tracking shows an unusual delay, contact our support team with your order number. We will review the shipment information and tell you honestly what we can see. Where a package is genuinely stuck or lost, we arrange a replacement or a refund.
Lost Packages
If you believe your package has been lost in transit, email us at support@glamdealstore.com. We will open an enquiry with the carrier and resolve it with a replacement or a refund. You do not have to deal with the carrier yourself.
Packages Marked Delivered but Not Received
Carriers occasionally mark a package delivered shortly before it arrives. Please check around your entrance, mailbox and other safe delivery spots, ask household members or neighbours, and allow up to 48 hours. If it still has not appeared, contact us and we will investigate with the carrier.
Damaged Packages
If your order arrives damaged, contact us as soon as possible with your order number and clear photographs of both the item and the packaging. Eligible damaged or defective orders are handled under our Return & Refund Policy, and we cover the return shipping in those cases.
Order Changes and Cancellations
You can change or cancel an order at any time before it enters fulfilment. Because fulfilment normally begins within 1 to 2 business days, contact us as early as possible. Full terms are in our Order Cancellation Policy.
Contact Us
Glam Deal Store, operated by DEKOTA HOPPE LLC
500 Pidgeon St, San Diego, CA 92114, United States
Email: support@glamdealstore.com
Phone: +1 346-351-6432
Support hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time
This is our registered business address for correspondence. Orders are shipped through our fulfilment partners. It is not a warehouse, a walk-in store or a collection point. Please do not send a return there before it has been authorised — email support first and we will confirm the return address.