Contact Information

Last Updated: September 21, 2026

Thank you for visiting Glam Deal Store. Our customer support team is here to help with product questions, order updates, shipping information, returns and anything else about your order.

Who You Are Buying From

Store name: Glam Deal Store
Operated by: DEKOTA HOPPE LLC
California entity number: 202354816926
Business address: 500 Pidgeon St, San Diego, CA 92114, United States

This is our registered business address for correspondence. Orders are shipped through our fulfilment partners. It is not a warehouse, a walk-in store or a collection point, so please do not visit without an appointment. Please do not send a return here before it has been authorised — email support first and we will confirm the instructions.

Get in Touch

Email: support@glamdealstore.com
Phone: +1 346-351-6432
Support hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time
Contact page: glamdealstore.com/pages/contact

We aim to reply to every enquiry within 1 to 2 business days. Messages received on weekends or public holidays are answered on the next business day.

Order-Related Enquiries

For the fastest answer on an existing order, please include:

• Your full name
• Your order number
• The email address used at checkout
• A clear description of your question or concern
• Photographs, if you are reporting a damaged, defective or incorrect item

Please never include passwords or payment card details in a message to us. We will never ask you for them.

Product Questions

If you need help with product specifications, materials, dimensions, compatibility, care instructions or available options, contact us before you order. We will give you the information we actually have, and we will tell you plainly when we do not have it.

Shipping and Tracking

Tracking information is emailed to you after your order is dispatched. Tracking can take 24 to 72 hours to show its first scan. If tracking has not updated for several business days, or your estimated delivery window has passed, contact us with your order number and we will review the shipment with the carrier.

Returns and Refunds

Contact us before returning anything so we can authorise the return and confirm the instructions. Items returned without authorisation cannot be matched to your order and may not be processed. Return eligibility depends on the condition of the item, the delivery date and the conditions set out in our Return & Refund Policy.

Customer Support

A real person reads and answers every message. We aim to give clear, respectful and honest assistance — including when the answer is not the one you were hoping for.